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The Real Harms of AI Systems

We expose the real harms of AI systems while countering AI hype.

We make visible the exploited data workers behind AI systems, map “AI”-enabled surveillance world wide, and burst the empty hype being used to inflate the ongoing generative AI bubble.

9 results

Painting of two knowledge workers, running inside a wheel embedded within a computer mouse, struggling to keep pace as a powerful hand (representing employers or capitalistic forces).The image reveals that despite AI and digital adoption, rising productivity expectations often trap workers into producing more with less. Rather than easing labour, AI technologies risks raising the baseline demands, accelerating the pace of work under the illusion of progress. This image was selected as a winner in the Digital Dialogues Art Competition, which was run in partnership with the ESRC Centre for Digital Futures at Work Research Centre (Digit) and supported by the UKRI ESRC.o

AI-fueled inequities

AI is fueled by the artists, writers and “zombie trainers” (see below) supplying training and evaluation data without consent or compensation. Vulnerable populations like refugees and gig workers are hired as data workers under exploitative working conditions (see Data Workers Inquiry). These same vulnerable populations are also the first to experience the harms of AI systems, whether it is through automated weapons or surveillance systems (see Surveillance Watch). This page has more of our research on the inequities fueled by AI systems.

Image: Leo Lau & Digit / https://betterimagesofai.org / https://creativecommons.org/licenses/by/4.0/

TESCREAL

The TESCREAL Bundle

Big tech companies are throwing money at artificial general intelligence (AGI), with CEOs telling us that it will come, bringing with it utopia, any day now (for the measly price of SEVEN TRILLION DOLLARS according to Sam Altman). How did AGI come to be a dominant goal in AI? What motivates the drive to attempt to build it? This page is dedicated to answering this question, starting with our paper, "The TESCREAL Bundle: Eugenics and the Promise of Utopia through Artificial General Intelligence," which you can read on First Monday. Image is Clarote & AI4Media / Better Images of AI / Power/Profit / CC-BY 4.0

MAIHT3K

The AI Con

Uncovering the hype behind AI and what we can do about it. In The AI Con, Emily M. Bender and Alex Hanna offer a sharp, witty, and wide-ranging take-down of AI hype across its many forms.

An illustraion with a bunch of concentric circles and semi circles in black. The background is white. Exploited workers
Data Workers
Human Rights

Exploited workers fueling AI

Showing the extent to which vulnerable populations like refugees are both exploited laborers fueling “AI” systems and those most harmed by them. Read our papers and articles to learn more.

Screenshot of a slide with a green background. Surveillance Wage Theft written on the side, and with text 1) Stand-Up Meetings $2,500-$2,600 2. Mentor App $1,875-$7,800, 3. AI Powered Cameras
Data Workers
Labor

Worker surveillance and wage theft

Focusing on how algorithmic management and workplace surveillance allows corporations like Amazon to steal wages, intensify poor working conditions, and evade responsibility.

Digital rendering of the globe, centered on the Atlantic Ocean. Tiny green lines connect different countries, representing the network of entities conducting and profiting from surveilling and selling people's data.
Surveillance
Tools
Resources

Surveillance Watch

This interactive map reveals the intricate connections between surveillance companies, their funding sources and affiliations. Notice missing entries? Submit them on the website. Used the tool for your work, or have other feedback? Let us know!

A purple background with 4 boxes colored white, blue, red and green respectively. With text Mystery, AI Hype, Theater, and 3000 written on the boxes.
MAIHT3K

Mystery AI Hype Theater 3000

Artificial Intelligence has too much hype. In this stream, linguist Prof. Emily M. Bender and sociologist Dr. Alex Hanna break down the AI hype, separate fact from fiction, and science from bloviation. They're joined by special guests and talk about everything, from machine consciousness to science fiction, to political economy to art made by machines.